No one likes having difficult conversations. But there comes a time when you can no longer ignore the proverbial “elephant in the room.” Well, guess what? That time has come for the direct selling industry. We need to face our most recent “elephant,” better known as “the gig economy.” So let’s take a moment to address this problem pachyderm. What is the Gig Economy? The gig economy is the general term that describes the ever-widening variety of non-employee income opportunities … [Read more...]
Without Trust You Can Kiss Success Goodbye!
Direct selling companies spend tens of thousands of dollars on equipment, marketing materials, product development and social media branding programs, but often squander or even neglect their most precious asset: the sales force's trust and belief. Over the years, working for, leading and advising more than 100 companies as a consultant, I came to learn that successful direct selling companies that excel for decades are very careful to maintain the field’s trust. Too often I have observed … [Read more...]
Rick Loy Joins Strategic Choice Partners!
With over 20 years as a Senior Executive for one of the nation’s leading direct selling companies, Rick Loy brings a wealth of knowledge and experience to Strategic Choice Partners. Rick Loy brings more than two decades of Field Development and Training Leadership to Direct Selling's Top Consulting Firm. From 1998 through 2019, Rick led the sales, training and field development efforts at AdvoCare, establishing what has long been revered as one of the most comprehensive Distributor … [Read more...]
What about the “Why” for your events?
Direct sellers love to talk about their “whys,” basically, the reason(s) they chose direct selling in general and their individual companies in particular. Recruiting and promoting are almost always framed in the context of understanding one’s “why.” And it’s a valid consideration. Basically, the “why” answers the question, “What’s my motivation for doing this?” Do your events deserve a "Why"? But what about your events? Don’t they deserve a “why” as well? The answer is, “Why yes, … [Read more...]
2019: The Year Direct Selling As We Know It Changed Forever
I know. It has quite an ominous sound. And then, it also seems a tad presumptuous and oddly grandiose. Of course, it could also just be another click-baity, news-jacky headline whipped up by a consultant trying to drum up business ;-). I guess all of the above is possible. But none of it can dismiss the point that 2019 may indeed be the year we look back and realize it all changed. Direct selling as we’ve known it will never be the same. And I think I’m OK with that. There’s a quote … [Read more...]
Common Pitfalls that Prevent Profitability in Direct Selling Start Ups
I would like to share a number of common pitfalls that prevent profitability in direct selling start ups. This comes from years of experience working with companies that have contacted me many times after making mistakes like these and then asking me to help them correct these issues. 1. Lack of Direct Selling Expertise Many founders have started their ventures with only cursory experience in the industry. They have seen or heard of successes in this industry of companies … [Read more...]
4 Critical Questions That Determine Your Convention’s Success
There are many things that direct selling companies share in common, but probably nothing more than the national convention. If we’re being honest, our businesses are truly driven by what occurs leading up to our national conventions and what happens after them. Whether you have a single conference once a year or several throughout the year, as you work at the home office of a direct selling company, you know too well how these events essentially dictate just about everything else you … [Read more...]
Are your products telling the right story?
Let’s face it: no one can deny the highly competitive market we live in. I remember the days not too long ago when I would walk through the grocery aisle to find one brand of yogurt. Today, it’s hard to decide. There’s regular, Greek, French, non-fat, low-fat, probiotic, gluten-free, vegan, real fruit and more! The fact is finding how to attract new customers and maintain customers has never been trickier, especially given the large amount of product variety, easy access with technology and a … [Read more...]
5 Key Strategies to Improve Your Company’s Online Reputation
When customers perform a search for your company, what do they see on the first page of the Google results? Chances are a search might include websites with negative content about your company. Negative websites can hurt your brand and decrease your company’s revenue. You can either let your reputation and sales suffer, or you can manage your online reputation just as you manage everything else in your company—by taking steps to get the results you want and keep your company on track for … [Read more...]
Rethink Resolutions: 9 Resolutions for Direct Selling Companies in 2019
How has the beginning of 2019 been for you? As we enter the halfway point of 2019, it’s only natural to reflect on what we’ve accomplished so far, where we’ve fallen short of expectations, and what happened that we never saw coming. Every year is filled with its share of blessings and surprises. At the same time, in many ways, the first part of your year can look just like the last part of your year if we aren’t careful. Which gets me thinking about resolutions. Do you only make … [Read more...]
Winning Back the Trust
In times of change, companies often find themselves at odds or even in an adversarial struggle for dominance with their field sales leaders. There are many reasons why these divisions occur, including declining sales, changes of ownership (especially when the founder(s) sell out or retire), and rising competition from other gig/part-time income opportunities. These divisions lead to a lack of trust and belief on the part of the field sales leaders and will obstruct, if not outright sabotage, … [Read more...]
Most Technology Problems Are Not Actually Technology Problems
Having started my career in the direct selling industry in 2002, you can imagine the swift changes I’ve experienced in a relatively short period of time in how direct selling works. I’m sure many of you can say the same. As the model evolves and adapts, we found ourselves today rethinking components of direct selling that seemed like bedrocks of our business. Technology = Opportunity & Confusion At the forefront of these changes, you’ll find technology as an equal-opportunity … [Read more...]
The Implications of a Trade War with China on the Direct Selling Industry
International trade is an important part of the world economy, especially between the United States and China. The US imports approximately $505 billion of products from China while the US exports approximately $135 billion of goods to China. We are all aware that the US is taking steps to lower the imbalance of imports and exports, with a goal of protecting US markets from lower cost producing countries. The Current International Tariffs The Trump administration has to date … [Read more...]
The 7 Most Common Recommendations for Today’s Direct Selling Company
Every direct selling company thinks of itself as extremely unique. You probably feel that way about your company, too. Your product is one-of-a-kind. Your compensation plan has unique perks. Your founder offers both special privileges and special challenges. Your culture is special and unprecedented and unlike anything you’ve ever seen. And I bet that’s all true. I just bet it’s not as true as you think it is. My experience has shown me that direct selling companies have a lot more in common … [Read more...]
5 New Rules for Direct Selling Success
It used to be that choosing how you wanted to sell your products using a direct selling method was a fairly simple proposition. Direct sellers employed two basic selling approaches: one-on-one and one-to-many (usually referred to as “party plan”). The Most Recent Approach Then along came the vitamin and supplement companies who drove a new method of selling using a variation of subscription selling called “autoship.” While it seems common now, this approach was quite innovative … [Read more...]
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