Direct sellers across the globe are facing one of the most rapidly changing selling and recruiting environments in the last hundred years. We see evidence of it everywhere. Tried and true recruiting promotions no longer produce the expected results. Compensation plans and money prizes do not seem to drive the business as well as they used to. Few, if any, have a handle on exactly what is going on. The changes do not seem to flow from product innovations, new laws and regulations, or … [Read more...]
10 Simple Ways Direct Selling Companies Can Provide Extraordinary Customer Service
You want your customers to be happy, right? Then don’t overlook investing in your customer service department. This is the perfect way to over deliver, increase rapport with your sales force and build trust between your company and its customers. So many direct selling companies settle for letting their Customer Service department simply focus on taking orders and answering calls. But they can be so much more. Here are ten tips to keep in mind as you look for ways to make your customer … [Read more...]
How to Avoid the 5 Biggest Mistakes New Direct Sales Companies Make
Every company has their own challenges, opportunities, advantages and disadvantages. But there are some patterns that become pretty consistent across the board. Whether your company is new, established, mature or in the climb, this is true. Alan Luce, who has been in the direct selling industry for over 40 years, and Brett Duncan walk through the most common obstacles new companies face, and what you can do to avoid them. While this webinar is focused on NEW companies, the principles apply to … [Read more...]