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Setting Expectations: How to Achieve Excellent Customer Service

May 9, 2024 by Strategic Choice Partners Leave a Comment

Here's a summary of an article Michael Smith recently published on WorldOfDirectSelling.com. Read the entire article here → Throughout my years, I've found invaluable lessons in one field often illuminate practices in another. My time in martial arts taught me the power of basics, a principle I've carried over into setting up a client services department. Let me guide you through my perspective on why setting expectations is the linchpin to providing excellent service.   The Most … [Read more...]

Filed Under: Communications, Michael Smith Tagged With: communication, expectations, Michael Smith

Introducing 3 New Experts to Our Team

February 1, 2024 by Strategic Choice Partners Leave a Comment

Direct Selling Execs, we've added some firepower to help companies where they need it most. We're delighted to share some thrilling news with you. Based on the feedback of our clients and colleagues, we saw a great opportunity to provide more of what modern direct selling companies are looking for. Modern direct selling is anything but easy, and we're all pioneers right now. We've engaged three new team members with a wealth of knowledge on what success in the field and at the office looks like … [Read more...]

Filed Under: Spotlight Tagged With: Colby Waisaith, Melissa Soete, Michael Smith, team members, welcome

Featured Posts

Setting Expectations: How to Achieve Excellent Customer Service

We’re Still Partying Like It’s 1999

The Fundamental Unit of Success in Direct Selling

The Easiest Thing to Sell

Planning for Growth in Direct Selling: Embracing One-Year Strategies for Success

Shaping Today’s Company To Serve Tomorrow’s Consumer


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